azs7 Privacy Policy — How We Protect Your Data

Privacy at a Glance

The following cards summarise the most important points of this Privacy Policy. They do not replace the full text — all sections below are authoritative and should be read in full.

2. Personal Data We Collect

azs7 collects personal data from three primary sources: information you provide directly when registering or using the platform, data generated automatically by your use of the platform, and data received from payment partners when you make a deposit or withdrawal. The categories of data we collect are described below.

• Full name as provided at registration. This is used to verify your identity and link your account to your payment accounts.
• Bangladesh mobile phone number. This serves as your primary account identifier, login credential, and OTP verification channel.
• Date of birth. Collected at registration to verify that you meet the minimum age requirement of 21 years. This data is retained for compliance purposes.
• Government-issued identity document details (where KYC verification is requested). This may include national ID number, passport number, or driving licence details, as applicable under our KYC procedures.

• Deposit and withdrawal amounts, dates and transaction reference numbers. This data is retained for accounting, fraud prevention, and dispute resolution purposes.
• The payment method type used (e.g. bKash, Nagad, Rocket, Upay). azs7 does not store full mobile banking account credentials — only the transaction type and reference are retained.
• Betting history, game session data, and account balance information. This data is required to operate your account correctly and to resolve any disputes regarding bet outcomes or balance discrepancies.

• IP address and approximate geolocation (country and city level only). This data is used for fraud detection, security monitoring, and to identify access from restricted jurisdictions.
• Device type, operating system, browser type and version. This data is used to optimise the platform's mobile experience and diagnose technical issues reported by users on specific devices or networks.
• Session duration, pages visited, and interaction events within the platform. This behavioural data is used in aggregate form to improve platform usability and to identify popular game categories and features.

4. Legal Basis for Processing

azs7 processes personal data only where a valid legal basis exists. The legal grounds on which we rely are as follows:

• Contractual necessity: processing required to create and manage your azs7 account, process transactions, deliver games and services, and handle support requests. Without this processing, azs7 cannot provide its services to you.
• Legitimate interests: processing for fraud prevention, security monitoring, platform improvement, and aggregate analytics. These interests do not override your rights where they would cause disproportionate impact on your privacy.
• Legal obligation: processing required by applicable laws and regulations, including anti-money-laundering obligations, age verification requirements, and responding to lawful requests from competent authorities.
• Consent: where you have given explicit consent to a specific processing activity — such as opting in to receive promotional communications. Consent-based processing may be withdrawn at any time by contacting [email protected].

6. Cookies & Tracking Technologies

The azs7 platform uses cookies and similar client-side storage technologies to support platform functionality, remember session state, and analyse how players interact with the site. The following categories of cookies are used:

• Essential cookies: required for the platform to function correctly. These include session authentication tokens, login state cookies, and anti-CSRF tokens. Without these cookies, the platform cannot operate. These cookies cannot be disabled while you are using azs7.
• Analytics cookies: used to collect aggregated information about how players use the platform, which pages they visit most, and which features generate the most engagement. This data is processed in aggregate and is not linked to your individual profile.
• Preference cookies: used to remember your platform settings such as language preference and responsible gaming limit configurations. These cookies improve your experience by avoiding the need to re-enter preferences on each visit.

azs7 does not use third-party advertising cookies, tracking pixels from ad networks, or any technology that shares your browsing behaviour with external advertisers. You may manage or delete cookies through your mobile browser settings, but disabling essential cookies may impair your ability to use the platform.

8. Your Data Protection Rights

As a registered user of the azs7 platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact [email protected] with your registered mobile number and a description of your request. azs7 will respond within 30 calendar days.

• Right of access: you may request a copy of all personal data azs7 holds about you. We will provide this in a structured, commonly used and machine-readable format where technically feasible.
• Right to rectification: if any personal data azs7 holds about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and no other legal basis exists), or where processing is unlawful. This right is subject to azs7's legal data retention obligations.
• Right to restrict processing: in certain circumstances, you may request that azs7 restricts the processing of your data — for example, while a complaint about accuracy is being investigated, or where you object to processing based on legitimate interests.
• Right to object: you may object to processing of your personal data where azs7 relies on legitimate interests as the legal basis. You also have an unconditional right to object to processing for direct marketing purposes, including profiling for marketing.

To exercise any of the rights above, email [email protected] from the mobile number registered to your account, clearly stating the right you wish to exercise and providing sufficient details for azs7 to identify your account. There is no charge for exercising your rights. azs7 aims to respond to all data rights requests within 30 calendar days of receipt.

10. Children & Minors

The azs7 platform is strictly restricted to adults aged 21 years and above. azs7 does not knowingly collect personal data from individuals under the age of 21. All registration forms require date of birth, and where azs7 has reason to suspect that a registered user is below the minimum age, the account will be suspended immediately pending age verification.

If you are a parent or guardian and you believe that a minor in your care has registered or attempted to register an azs7 account, please contact [email protected] immediately. azs7 will close the account, delete all associated personal data to the extent permitted by law, and confirm this action to you within 5 business days.